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1. Agreement to Terms
By accessing or using the extraFit mobile application ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the App.
2. Description of Service
extraFit is a fitness tracking application that provides:
- Workout tracking and guided exercise routines
- Step counting and daily activity monitoring
- Nutrition and water intake logging
- Social features to connect with workout buddies
- Progress analytics and personalized insights
- Video demonstrations of exercises
3. User Accounts
3.1 Account Creation
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the confidentiality of your password
- You are responsible for all activities that occur under your account
- You must be at least 13 years old to use this App
3.2 Account Types
- Free Account: Access to basic fitness tracking features
- Premium Account: Additional features including advanced analytics, custom workouts, and more
3.3 Account Security
- Notify us immediately of any unauthorized use of your account
- We are not liable for any loss or damage from unauthorized account access
- Email verification is required to use social features (workout buddies)
4. User Conduct
4.1 Acceptable Use
You agree to use the App only for lawful purposes and in accordance with these Terms.
4.2 Prohibited Activities
You may NOT:
- Use the App for any illegal purpose
- Attempt to gain unauthorized access to any part of the App
- Interfere with or disrupt the App or servers
- Transmit viruses, malware, or harmful code
- Harass, abuse, or harm other users
- Create fake accounts or impersonate others
- Scrape or data mine user information
- Reverse engineer or decompile the App
- Use the App to spam or send unsolicited messages
- Share inappropriate content with workout buddies
4.3 Content Sharing
- When sharing activities with workout buddies, ensure content is appropriate
- Do not share false or misleading health information
- Respect other users' privacy and boundaries
5. Intellectual Property
5.1 App Ownership
- The App and its original content, features, and functionality are owned by extraFit
- The App is protected by copyright, trademark, and other intellectual property laws
5.2 Your Content
- You retain ownership of any content you create (workout logs, notes, etc.)
- By using the App, you grant us a license to use your content to provide the service
- We will not share your personal workout data publicly without your consent
5.3 Third-Party Content
- Exercise demonstration videos are embedded from YouTube
- You agree to comply with YouTube's Terms of Service when viewing videos
- We do not claim ownership of third-party content
6. Health and Safety Disclaimer
6.1 Medical Disclaimer
extraFit is NOT medical advice
- Consult your doctor before starting any exercise program
- The App provides general fitness information only
- We are not responsible for any injuries or health issues
6.2 User Responsibility
- You assume all risks associated with exercise
- Stop exercising immediately if you feel pain or discomfort
- Listen to your body and exercise within your limits
- The App's recommendations are suggestions, not prescriptions
6.3 No Warranties
- We make no warranties about the accuracy of fitness calculations
- Step counts, calorie estimates, and other metrics are approximations
- Results vary by individual and are not guaranteed
7. Subscriptions and Payments
7.1 Free Trial
- New users receive a free trial period (as specified in the App)
- Trial automatically converts to paid subscription unless cancelled
- Cancel anytime during trial to avoid charges
7.2 Premium Subscription
- Subscription fees charged according to selected plan
- Payments processed through Apple App Store or Google Play Store
- Pricing displayed before purchase
- Subscriptions auto-renew unless cancelled
7.3 Cancellation and Refunds
- Cancel subscription anytime through App Store or Play Store settings
- Cancellation effective at end of current billing period
- No refunds for partial months or unused time
- Refunds subject to App Store / Play Store policies
7.4 Price Changes
- We reserve the right to change subscription prices
- You will be notified of price changes in advance
- Continued use after price change constitutes acceptance
8. Termination
8.1 Termination by You
- You may delete your account at any time through the App
- Account deletion is permanent and cannot be undone
- All your data will be deleted within 30 days
8.2 Termination by Us
We may suspend or terminate your account if you:
- Violate these Terms
- Engage in fraudulent or abusive behavior
- Fail to pay subscription fees
- Remain inactive for an extended period
8.3 Effect of Termination
- You lose access to all App features immediately
- We will delete your data according to our Privacy Policy
- Paid subscriptions are not refunded upon termination
9. Privacy
Your use of the App is also governed by our Privacy Policy.
Key privacy points:
- We collect fitness and health data to provide the service
- Email verification required for buddy features
- We never sell your data to third parties
- You can export or delete your data anytime
10. Workout Buddy Features
10.1 Social Interactions
- Workout buddy features allow you to connect with other users
- You control what activities and stats you share
- Be respectful and supportive in all interactions
10.2 User Connections
- Email verification required to send/receive buddy requests
- You can remove buddies at any time
- We are not responsible for conflicts between users
10.3 Shared Content
- Activities shared with buddies are visible to them only
- We may moderate content if reports of abuse are received
- Inappropriate content may result in account suspension
11. Third-Party Services
11.1 Integrations
The App integrates with:
- Apple Health (iOS) for step tracking
- Google Fit (Android) for step tracking
- YouTube for exercise videos
- Stripe for payment processing
11.2 Third-Party Terms
- Each third-party service has its own terms and privacy policy
- We are not responsible for third-party services
- Integration may be discontinued at any time
12. Limitation of Liability
12.1 No Liability for Injuries
- We are not liable for any injuries or health issues from using the App
- Exercise carries inherent risks
- Always consult a doctor before starting an exercise program
12.2 Service Availability
- We strive for 99% uptime but cannot guarantee uninterrupted service
- We are not liable for service interruptions or data loss
- Regular backups are performed but are not guaranteed
12.3 Maximum Liability
- Our total liability to you is limited to the amount you paid us in the last 12 months
- We are not liable for indirect, incidental, or consequential damages
13. Indemnification
You agree to indemnify and hold harmless extraFit from any claims, damages, or expenses arising from:
- Your use of the App
- Your violation of these Terms
- Your violation of any third-party rights
- Your exercise activities or health outcomes
14. Disclaimers
14.1 "As Is" Service
- The App is provided "as is" without warranties of any kind
- We do not warrant that the App will be error-free or secure
- We do not warrant the accuracy of fitness data or calculations
14.2 No Professional Advice
- The App does not provide medical, nutritional, or professional advice
- All information is for general educational purposes only
- Consult professionals for personalized advice
15. Changes to Terms
We may modify these Terms at any time. Changes will be effective:
- Immediately for new users
- After notice period for existing users (typically 30 days)
Continued use after changes means you accept the new Terms.
16. Governing Law
These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.
17. Dispute Resolution
17.1 Informal Resolution
- Contact us first to resolve disputes: support@extrafitness.co.uk
- We will attempt to resolve issues within 30 days
17.2 Arbitration
- Disputes not resolved informally may proceed to arbitration
- Arbitration will be conducted in English
- Each party bears its own costs
17.3 Class Action Waiver
- Disputes must be brought individually, not as a class action
- You waive the right to participate in class action lawsuits
18. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.
19. Entire Agreement
These Terms and our Privacy Policy constitute the entire agreement between you and extraFit regarding the App.
20. Contact Information
For questions about these Terms:
Email: support@extrafitness.co.uk
Website: extrafitness.co.uk
21. App Store Policies
21.1 Apple App Store
- If downloaded from Apple App Store, you acknowledge Apple's Licensed Application End User License Agreement
- Apple is not responsible for the App or any claims related to it
21.2 Google Play Store
- If downloaded from Google Play, you agree to Google Play's Terms of Service
- Google is not responsible for the App or any claims related to it
22. Special Provisions
22.1 UK Users
- These Terms are compliant with UK Consumer Rights Act 2015
- Nothing in these Terms affects your statutory rights
22.2 EU Users (GDPR)
- You have specific rights under GDPR (see Privacy Policy)
- You may withdraw consent for data processing at any time
- You may lodge complaints with your data protection authority
22.3 California Users (CCPA)
- California residents have specific privacy rights (see Privacy Policy)
- We do not sell personal information
23. Copyright Infringement
If you believe content in the App infringes your copyright:
Email: dmca@extrafitness.co.uk
Include:
- Description of copyrighted work
- Location of infringing material
- Your contact information
- Statement of good faith belief
- Statement that information is accurate
- Your physical or electronic signature
24. Export Controls
You may not use or export the App except as authorized by UK law and the laws of the jurisdiction where you use the App.
By using extraFit, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Last Updated: January 9, 2026